Your Privacy Matters

Privacy Policy

EzyRest respects your privacy and is committed to protecting the personal information you provide while using our website and services.

Your privacy is important to us.

EasyRest is committed to handling personal information responsibly and transparently. This policy describes the types of information we may collect and the ways we may use it.

Section 01

Overview

This Privacy Policy applies to information collected through the EasyRest website, applications, forms, communications, and other services that reference this policy.

By using EasyRest, you acknowledge that you have read and understood this Privacy Policy.

Section 02

Information We Collect

Depending on how you interact with EasyRest, we may collect different categories of information.

01

Contact Information

Name, email address, phone number, or other details you provide when contacting us.

02

Account Information

Payment and transaction details, Booking/session information

03

Usage Information

Device or website usage information, Information provided when contacting customer support

04

User Content

Reviews, ratings, photos, comments, and other information you voluntarily submit.

Section 03

Payment Information

Payments may be processed through third-party payment gateways or UPI/payment service providers.

EzyRest does not intend to store complete card, UPI PIN, password, or other sensitive payment credentials on its own systems. Such information may be processed by the relevant payment service provider according to its privacy policy.

Section 04

How We Use Information

We may use collected information to:

  • Provide and manage EzyRest services.
  • Process payments and transactions.
  • Provide customer support. Respond to questions, feedback, and requests.
  • Send service-related communications.
  • Detect and prevent fraud, abuse, or security incidents.
  • Improve our website performance and services.
  • Comply with applicable legal obligations and regulatory requirements.
Section 05

Information Sharing

We do not sell personal information to third parties for their independent marketing purposes.

Information may be shared where reasonably necessary to operate EasyRest, provide requested services, protect users, or comply with legal requirements.

Trusted Service Providers

We may work with trusted vendors that provide services such as hosting, communications, payment processing, security, customer support, and technical infrastructure.

Legal Requirements

We may disclose information where required by applicable law, legal process, court order, or governmental request.

Section 06

Security Measures

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no online system can be guaranteed to be completely secure.

Section 07

CCTV and Security

For safety and security purposes, CCTV cameras may operate in designated areas of EzyRest premises. Cameras will not be intentionally placed inside private areas such as the interior of individual rest pods or toilets.

CCTV footage may be accessed or disclosed where reasonably necessary for security, investigation, or legal purposes.

Section 08

Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance the user experience.

Section 09

Data Retention

We retain personal information only for as long as reasonably necessary for providing services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

Section 10

Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of certain personal information held by EzyRest.

Section 11

Third-Party Services

Our website or services may contain links to or integrate with third-party services. EzyRest is not responsible for the privacy practices of independent third parties.

Section 12

Changes to This Policy

EzyRest may update this Privacy Policy from time to time. Any updated version will be published on our website.

Section 13

Contact Us

For privacy-related questions or requests, please contact: